# CRM

Nesta seção, você aprenderá a estruturar e gerenciar as informações dos seus clientes e tickets no Vambe por meio de campos personalizados e integrações com plataformas externas.

Uma gestão correta de dados permite que a inteligência artificial opere com maior precisão, melhore a experiência do cliente e otimize seus processos comerciais.

Aqui você encontrará guias para criar campos, integrar CRMs externos e tirar dúvidas frequentes sobre a sincronização de informações.

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="image">Imagem de capa</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Colete dados das suas conversas</td><td><a href="/files/5bbb71fe5c483dafac272761449a1ff164847346">/files/5bbb71fe5c483dafac272761449a1ff164847346</a></td><td><a href="/pages/2fe38cf0265adaf9ee1b6c7de0f970893e8febbd">/pages/2fe38cf0265adaf9ee1b6c7de0f970893e8febbd</a></td></tr><tr><td>Integrações com CRM</td><td><a href="/files/a855114f1c71f3c1f4222d5e9ac79d2b38ca8273">/files/a855114f1c71f3c1f4222d5e9ac79d2b38ca8273</a></td><td><a href="/pages/5ce0ec8101101ee054031e48fefe8d7dcc9504f0">/pages/5ce0ec8101101ee054031e48fefe8d7dcc9504f0</a></td></tr><tr><td>Perguntas frequentes</td><td><a href="/files/9be80256cb1277ea93a5f37f050469bb12ef83a9">/files/9be80256cb1277ea93a5f37f050469bb12ef83a9</a></td><td><a href="/pages/c2c1b45237dff2bfeae64fb0605266b6fdc0e483">/pages/c2c1b45237dff2bfeae64fb0605266b6fdc0e483</a></td></tr></tbody></table>


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```
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```

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