# Notificaciones

- [Cómo elegir qué agente recibe un ticket y activar notificaciones automáticas](https://academy.vambe.ai/usuarios/notificaciones/como-elegir-que-agente-recibe-un-ticket-y-activar-notificaciones-automaticas.md): Organiza el trabajo de tu equipo. Aprende a asignar tickets automáticamente a tus agentes usando distintas estrategias (al azar, balanceado, en orden) y configura alertas para que no se pierda ninguno
- [Disponibilidad y asignación inteligente de ejecutivos](https://academy.vambe.ai/usuarios/notificaciones/como-gestionar-la-disponibilidad-de-tu-equipo-y-controlar-la-carga-de-trabajo.md)


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