> For the complete documentation index, see [llms.txt](https://academy.vambe.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.vambe.ai/crm/readme.md).

# CRM

En esta sección aprenderás a estructurar y administrar la información de tus clientes y tickets en Vambe mediante campos personalizados e integraciones con plataformas externas.

Una correcta gestión de datos permite a la inteligencia artificial operar con mayor precisión, mejorar la experiencia del cliente y optimizar tus procesos comerciales.

Aquí encontrarás guías para crear campos, integrar CRMs externos y resolver dudas frecuentes sobre la sincronización de información.

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Recopila datos de tus conversaciones</td><td><a href="/files/r3c2ewWheMwi2xc4j5jZ">/files/r3c2ewWheMwi2xc4j5jZ</a></td><td><a href="/pages/jNXTwMwj34OfDsKhuWbl">/pages/jNXTwMwj34OfDsKhuWbl</a></td></tr><tr><td>Integraciones con CRM</td><td><a href="/files/G6ghCV44Me6pQT7qQqYa">/files/G6ghCV44Me6pQT7qQqYa</a></td><td><a href="/pages/waCyBXCxcGjRdmLOZ6aq">/pages/waCyBXCxcGjRdmLOZ6aq</a></td></tr><tr><td>Preguntas Frecuentes</td><td><a href="/files/yCJr5TjyZc2V54vY5Wg1">/files/yCJr5TjyZc2V54vY5Wg1</a></td><td><a href="/pages/8tuoMSNmbKTp4dlM3iQx">/pages/8tuoMSNmbKTp4dlM3iQx</a></td></tr></tbody></table>


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