> For the complete documentation index, see [llms.txt](https://academy.vambe.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://academy.vambe.ai/bienvenido-a-vambe/como-funciona-vambe-conceptos-eseciales.md).

# Cómo funciona Vambe (conceptos eseciales)

- [Paso 1: ¿Qué es un ticket? ¿Qué significa Ganado, Perdido o Cerrado?](https://academy.vambe.ai/bienvenido-a-vambe/como-funciona-vambe-conceptos-eseciales/vambe-ai.md)
- [Paso 2: ¿Qué es un embudo dentro de Vambe y para qué sirve?](https://academy.vambe.ai/bienvenido-a-vambe/como-funciona-vambe-conceptos-eseciales/vambe-ads.md)
- [Paso 3: ¿Qué son las etapas dentro de un embudo?](https://academy.vambe.ai/bienvenido-a-vambe/como-funciona-vambe-conceptos-eseciales/paso-3-que-son-las-etapas-dentro-de-un-embudo.md)
- [Paso 4: ¿Cómo funciona el flujo de tu embudo?](https://academy.vambe.ai/bienvenido-a-vambe/como-funciona-vambe-conceptos-eseciales/paso-4-como-funciona-el-flujo-de-tu-embudo.md)
- [Paso 5: ¿Qué es un asistente de inteligencia artificial en Vambe?](https://academy.vambe.ai/bienvenido-a-vambe/como-funciona-vambe-conceptos-eseciales/paso-5-que-es-un-asistente-de-inteligencia-artificial-en-vambe.md)
- [Paso 6: ¿Cómo y dónde obtiene información el asistente?](https://academy.vambe.ai/bienvenido-a-vambe/como-funciona-vambe-conceptos-eseciales/paso-6-como-y-donde-obtiene-informacion-el-asistente.md)
- [Paso 7: ¿Cómo funcionan los campos de Metadata del contacto y del ticket?](https://academy.vambe.ai/bienvenido-a-vambe/como-funciona-vambe-conceptos-eseciales/paso-7-como-funcionan-los-campos-de-metadata-del-contacto-y-del-ticket.md)


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